Shipping & Returns

Shipping Policy

At Premium Bearing Inc., we are committed to processing and shipping your order as quickly and accurately as possible.

Order Processing

Orders are typically processed within 1–2 business days after payment has been received.

Orders placed on weekends or holidays will be processed on the next business day.

If an item is temporarily out of stock, we will notify you as soon as possible regarding the expected availability.

Shipping Methods

We ship throughout the United States using reputable carriers such as UPS, FedEx, and USPS. Shipping options and estimated delivery times are displayed during checkout.

Estimated delivery times:

Standard Shipping: 2–7 business days

Expedited Shipping: 1–3 business days (when available)

Delivery times are estimates only and are not guaranteed.

Shipping Charges

Shipping costs are calculated at checkout based on the package weight, package dimensions, shipping destination, and the selected shipping method.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Shipping Address

Please verify your shipping address before placing your order. Premium Bearing Inc. is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Shipments

If your shipment arrives damaged or is lost during transit, please contact us promptly. We will work with the shipping carrier to resolve the issue as quickly as possible.

Return Policy

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review the following return policy.

Return Eligibility

Returns are accepted within 30 days of the delivery date provided that the item is unused, has not been installed, is in its original condition, and is returned in its original packaging with all included accessories and documentation.

Products that have been installed, used, modified, damaged after delivery, or are missing original packaging may not qualify for a refund or exchange.

Return Authorization

Before returning any item, please contact us to obtain a Return Merchandise Authorization (RMA). Returns sent without prior authorization may be refused.

Refunds

Once your return has been received and inspected, we will notify you of the approval status.

If approved, refunds will be issued to the original payment method. Depending on your financial institution, it may take 5–10 business days for the refund to appear on your account.

Original shipping charges are non-refundable unless the return is the result of our error.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect, defective, or damaged due to our error.

We recommend using a trackable shipping service and purchasing shipping insurance for valuable items.

Incorrect or Defective Items

If you receive an incorrect, defective, or damaged product, please contact us within 5 business days of delivery. We will arrange an appropriate replacement, exchange, or refund after verifying the issue.

Order Cancellations

Orders may be canceled before they have been shipped. Once an order has shipped, it cannot be canceled and must follow the standard return process.

If you have any questions regarding shipping, returns, or your order, please contact Premium Bearing Inc., Brooklyn, New York, USA.

We are committed to providing quality products and excellent customer service.